Ricateka Complete IT Infrastructure Management

Focus on your business while we handle all your IT infrastructure operations

We provide end-to-end IT infrastructure support and management so you don't need your own in-house infrastructure team. From office networks to production clusters, from security to monitoring—we take care of everything with predictable, reliable service.

🛡️ Security & Compliance ☁️ Cloud & On-Premise 📊 24/7 Monitoring 🌐 Network Management
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More reliable than in-house teams — No turnover, no sick days, no knowledge gaps. Just consistent, expert infrastructure management 24/7/365.

About Ricateka

Your dedicated IT infrastructure team—managing everything so you can focus on your core business

About Ricateka

At Ricateka, we provide complete IT infrastructure management and security services that eliminate the need for an in-house infrastructure team. We handle everything from office workstations and local networks to production clusters, cloud environments, security, and connectivity.

Our team combines deep technical expertise with a proactive, service-oriented approach. We monitor your infrastructure 24/7, handle incidents immediately, perform regular maintenance, manage security, and plan for growth. You get enterprise-grade infrastructure operations at a predictable monthly cost— typically a fraction of what it costs to build an in-house team.

At Ricateka, we don't just manage servers—we deliver reliability, security, and peace of mind. We build long-lasting partnerships based on trust, transparency, and exceptional service.

  • Comprehensive security and compliance
  • Experienced infrastructure specialists
  • Proactive monitoring and optimization
  • Dedicated partnership approach

99.9%

Uptime Guarantee

24/7

Monitoring & Support

10+

Years Experience

100%

Client Satisfaction

Why Choose Ricateka

Complete infrastructure management with enterprise-grade reliability and security

Enterprise Security

Comprehensive security hardening, vulnerability management, WAF, firewalls, and continuous monitoring

Proactive Monitoring

24/7 monitoring with automated alerting, incident response, and proactive issue prevention

Scalable Infrastructure

Architecture designed to grow with your business from startup to enterprise scale

24/7 Support

Dedicated support team available around the clock with guaranteed response times

Hybrid Infrastructure

Seamless management of on-premise, cloud (AWS, Azure, GCP), and hybrid environments

Expert Team

Experienced infrastructure engineers, security specialists, and network experts

Our Services

Comprehensive IT infrastructure management covering every aspect of your technology operations

Infrastructure Management
COMPLETE MANAGEMENT

Infrastructure Management

Full support of all IT infrastructure from office workstations and local networks to production clusters. We manage on-premise, cloud, and hybrid environments.

Servers & Storage Workstations Cloud/On-Prem
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Network & Security
NETWORK & SECURITY

Network & Security Services

Complete network management including LAN, WAN, VPN, Wi-Fi, routing, firewalls, and BGP. Comprehensive security hardening and compliance support.

Network Mgmt Firewalls VPN & BGP
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Monitoring & Support
24/7 OPERATIONS

Monitoring & Support

Comprehensive monitoring, alerting, backups, disaster recovery, high availability, capacity planning, and incident response available 24/7.

Monitoring Backups Incident Response
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Application Protection
APPLICATION SECURITY

WAF & CDN Management

Web Application Firewall deployment and management to protect against attacks. CDN configuration and optimization for performance and reliability.

WAF Protection CDN Optimization DDoS Mitigation
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Email Infrastructure
EMAIL OPERATIONS

Email Infrastructure

Design, migration, and operation of corporate email systems. Secure mail gateways, spam protection, SPF/DKIM/DMARC configuration, and deliverability management.

Microsoft 365 Google Workspace On-Prem Mail
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How We Work

A proven process for seamless infrastructure onboarding and ongoing operations

01

Assessment & Planning

We analyze your current infrastructure, identify gaps and risks, and create a comprehensive transition and management plan.

02

Onboarding & Integration

Smooth transition with zero downtime. We integrate monitoring, implement security measures, and document everything thoroughly.

03

Ongoing Operations & Support

Continuous monitoring, proactive maintenance, incident response, and regular optimization to keep your infrastructure running perfectly.

Our Work

Real infrastructure solutions delivering reliability, security, and peace of mind for our clients

Cloud Migration
Infrastructure

Enterprise Cloud Migration

Migrated a financial services company's entire infrastructure to AWS with zero downtime, implementing high availability and disaster recovery.

Network Security
Security

Complete Network Security Overhaul

Implemented comprehensive security measures including WAF, firewalls, VPN, and SOC monitoring for a healthcare organization to achieve HIPAA compliance.

24/7 Monitoring
Operations

24/7 Infrastructure Monitoring

Deployed comprehensive monitoring and alerting for a SaaS company's production environment, reducing incident response time by 80%.

Hybrid Infrastructure
Infrastructure

Hybrid Infrastructure Design

Designed and implemented a hybrid infrastructure solution combining on-premise systems with multi-cloud architecture for a manufacturing company.

Email Infrastructure
Email

Corporate Email Migration

Migrated a 500-user organization from on-premise Exchange to Microsoft 365 with enhanced security, spam protection, and zero email loss.

BGP Routing
Network

Multi-ISP BGP Configuration

Implemented redundant internet connectivity with BGP routing for an e-commerce platform, ensuring 99.99% availability and optimized traffic routing.

What Our Clients Say

Businesses trust us to manage their critical infrastructure operations

"Ricateka manages all our infrastructure so we can focus on building products. Their 24/7 monitoring and proactive approach has eliminated downtime completely."

Alex Johnson

CTO

"The cloud migration was seamless. Ricateka handled everything—planning, execution, security—with zero impact to our operations. Exceptional service."

Sarah Martinez

VP Operations

"Having Ricateka manage our infrastructure is like having an entire IT department at a fraction of the cost. Their expertise in security and compliance is invaluable."

Ella Rivera

CEO

"Their network expertise—BGP, firewalls, VPN—is outstanding. We have redundant connectivity and rock-solid security. Best infrastructure decision we've made."

Michael Chen

Director of IT

"Ricateka's proactive monitoring caught issues before they became problems. Their incident response is lightning-fast. We sleep better knowing they're watching our systems."

Amelia Scott

COO

Ready to Eliminate Infrastructure Headaches?

Join businesses that focus on their core operations while we handle all infrastructure management

Get Started Today → Explore Our Services
Free Assessment
No Long-Term Contracts
24/7 Support Available

Let's Discuss Your Infrastructure

Get a free assessment of your current infrastructure and learn how we can help. Reach out at [email protected] or fill out the form below

Address

Residencial Teranova 2
Cartago, Costa Rica

Email

[email protected]